Set up VPN on Windows.
Install VPNClient on Windows 11 or Windows 10 and connect using the VPN credentials supplied after purchase.
Install, sign in and connect.
Before you start: Have an active VPN account, your VPN username and password, and a working internet connection ready.
Download, install and open VPNClient.
Use the Windows download above, run the installer and follow its prompts. Open VPNClient when installation finishes.
If Windows displays a security warning you do not understand, pause and ask Support to help check it before continuing.
Enter your VPN credentials.
Sign in with the VPN username and password supplied after purchase. These may differ from your website login credentials.
Choose a server and connection option.
Open the server list using the location selector on the main screen. Choose a nearby server, or select the country you need. Use Search location to find a location in the list.
In Settings → Advanced → Protocol, start with WireGuard where available.
View connection options and Windows settings ↓
Find and select a server. Open image to enlarge. Connect and confirm.
Return to the main screen and select Switch ON. Wait for VPNClient to show an active connection and your selected server.
If the connection does not complete, follow the connection checks below.

The main screen before connecting. Open image to enlarge.
Having trouble connecting?
- Check your VPN credentials.
- Try another server.
- Restart VPNClient.
- Try another supported connection option.
- Compare another network and record the error.
Need a VPN account? Choose a plan →
Windows VPN connects but one browser still will not load pages
Open two ordinary sites in the failing browser and compare with another browser on the same Windows PC. Keep the VPN server and method fixed. If the second browser works, check whether the first uses a browser extension, a separate proxy setting or a managed policy. Restart it and repeat the same address before resetting the VPN client.
If both browsers fail, check whether ordinary browsing returns after a safe disconnect. Write down any network or proxy error and inspect the Windows proxy settings with your administrator if the PC is managed. Some organizations require a proxy for work. Keep that configuration intact while you ask IT which connection is approved. When reporting the issue, include the Windows version, VPN client and server, and which browsers passed the comparison.

